Delivery information

We deliver MACROVITA Natural Cosmetics to Germany, Austria, the Czech Republic, Estonia, Slovakia, Lithuania, Latvia and Poland.

50% DISCOUNT
for delivery of orders for min. 50 EUR

FREE DELIVERY
for orders worth min. 100 EUR

Orders are delivered by the DHL Courier or by DPD Courier.

DHL Courier

The DHL Parcel Connect service means delivery to the address indicated by the Customer with 1 delivery attempt, except for Estonia, Lithuania and Latvia, where parcels are delivered to a local DHL Parcel partner point. Parcels are delivered from Monday to Friday. The recipient of the parcel can redirect the shipment to another address or point, as well as change the delivery day. Be sure to provide your email address and mobile phone number. Thanks to DHL, you use courier services provided by specialists. This company is known for speed, reliability and excellent customer service. DHL offers a wide range of courier services, as well as solutions for sending, tracking and delivering parcels.

DPD Courier

DPD is an international courier company that provides parcel delivery services in many countries around the world. The company is known for its efficiency, speed and high-quality customer service. DPD uses innovative technological solutions, such as online parcel tracking and automation systems, which makes it one of the leaders in the logistics industry. Thanks to its global network and advanced infrastructure, DPD ensures fast and safe delivery of parcels to recipients around the world.

Shipping costs are calculated automatically when placing an order. You can also check them in the table below. Orders are shipped no later than the next business day after payment is received.

AUSTRIA

DHL Courier:

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

DPD Courier:

EUR 0.00 for orders from EUR 100
EUR 6.90 for orders from EUR 50
EUR 13.80 for orders under EUR 50

Delivery time: 2-4 days. Prepayment only.

ESTONIA

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

Delivery time: 3-4 days. Prepayment only.

GERMANY

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

Delivery time: 2-3 days. Prepayment only.

LATVIA

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

Delivery time: 3-4 days. Prepayment only.

LITHUANIA

DHL Courier:

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

DPD Courier:

EUR 0.00 for orders from EUR 100
EUR 6.90 for orders from EUR 50
EUR 13.80 for orders under EUR 50

Delivery time: 2-3 days. Prepayment only.

POLAND

Delivery to pickup point:
check here

Delivery to an address:
check here

SLOVAKIA

DHL Courier:

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

DPD Courier:

EUR 0.00 for orders from EUR 100
EUR 6.90 for orders from EUR 50
EUR 13.80 for orders under EUR 50

Delivery time: 2-3 days. Prepayment only.

THE CZECH REPUBLIC

DHL Courier:

EUR 0.00 for orders from EUR 100
EUR 4.90 for orders from EUR 50
EUR 9.80 for orders under EUR 50

DPD Courier:

EUR 0.00 for orders from EUR 100
EUR 6.90 for orders from EUR 50
EUR 13.80 for orders under EUR 50

Delivery time: 2-3 days. Prepayment only.

Details about the tracking number are provided via e-mail sent after handing over the parcel to the courier company.

You can track your shipment:

- on the DHL website: https://dhlexpress.pl/EN/tracking/

- on the DPD website: https://tracktrace.dpd.com.pl/EN/findParcel

The maximum weight of a DHL parcel is 25-28 kg, and DPD parcels - 10 kg. All orders are processed, delivered and dispatched only on business days (i.e. Monday to Friday). Orders placed on Saturdays, Sundays or holidays will be processed the following business day. Some items may not be available for international shipping.

The table of postal codes where the zone surcharge applies is available on the DPD website. In such a case, the delivery cost of the order, regardless of its value, is EUR 28.80 (including VAT).

The given prices are gross prices and include VAT (if applicable). The order will be processed within a maximum of 7 business days from the date of commencement of the order. To this time, you must add the carrier's time, which is given above.

The given prices are converted according to the average NBP exchange rate on the day the order is placed. The delivery times given are standard, expressed in business days and do not include the time necessary to complete the customs procedure in the country of delivery. The prices of goods and delivery costs do not include any customs duties, which are the responsibility of the customer. The amount of these fees depends on the real value of the goods (without discounts), the real value of shipment transport (without discounts) and the cost of insurance. Any delivery outside the European Union is carried out in accordance with international trade rules (INCOTERMS CIF). If you order delivery to a destination located outside the Member States of the European Union, the price of the purchased goods will be increased accordingly by the value of the customs duties due. Detailed information on the amount of fees payable is available at the following website address: http://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=pl&redirectionDate=20110310

Delivery in Poland - go HERE >>>

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